Terms of Service

MachMatch ("the Service") is operated by Christopher Powell, Llanthony, Abergavenny ("we", "us"). You can contact us at machmatchapp@gmail.com.

By creating an account or using the Service, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

MachMatch is an AI-assisted service for identifying agricultural machinery parts from photos, and for suggesting specifications and possible replacement options.

Identifications are generated automatically and are for guidance only. They are not a substitute for your machine's manual, official parts catalogues, or advice from a qualified dealer or technician. Always verify part numbers and compatibility before ordering or fitting a part.

You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You're responsible for all activity that happens under your account.

• Free plan — 5 scans per month, at no charge.
• Pro plan — £7.99 per month standard price. Founding members pay £4.99 per month.

The founding member price is locked for as long as your Pro subscription remains active.

See the pricing page for the features included in each plan.

Pro subscriptions are billed monthly in advance. Payments are processed securely by Stripe; we do not store your full card details.

You can cancel at any time. When you cancel, you keep Pro access until the end of your current billing period, and you will not be charged again.

You agree not to:

• Use the Service for any unlawful purpose;
• Attempt to reverse-engineer, scrape, or overload the Service;
• Upload images you don't have the right to use, or that contain other people's personal information;
• Resell or redistribute the Service without our written permission.

The Service, including all part identifications, specifications, and replacement suggestions, is provided "as is" and "as available", without warranties of any kind, whether express or implied, including accuracy, completeness, or fitness for a particular purpose. AI-generated results can be wrong.

We are not liable for incorrect results produced by the Service, or for any parts ordered, purchased, or fitted on the basis of those results. To the fullest extent permitted by law, we are not liable for any indirect or consequential losses — including wasted expenditure, machine downtime, or lost income — arising from your use of, or reliance on, the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the law of England and Wales, or your statutory rights as a consumer.

The MachMatch name, branding, and software are owned by us or our licensors. You retain ownership of any photos you upload, and grant us a licence to process them solely to provide the Service to you.

You may stop using the Service and close your account at any time. We may suspend or terminate accounts that violate these terms.

If we decide to discontinue the Service, we will give you at least 30 days' notice by email.

We may update these terms from time to time. We'll update the effective date above when we do. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.

Questions about these terms? Contact us at machmatchapp@gmail.com. See also our Privacy Policy.